MuseBoard: General Terms and Conditions (B2C)

Last Updated: April 2026

Provider: MuseMachine UG (haftungsbeschränkt), Röhrer Weg 8, 71032 Böblingen, Germany

These General Terms and Conditions ("Terms") apply to all contracts concluded between MuseMachine UG ("we" or "Provider") and you as a Consumer via our website or the MuseBoard application. A Consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed (§ 13 BGB).

Service Provision: MuseBoard is a software application that allows you to generate and edit images using Artificial Intelligence (AI).

AI Disclaimer: Because images are generated by AI, we cannot guarantee that results will be error-free, factually accurate, or unique. You are responsible for reviewing generated content before use.

General Use: MuseBoard is intended for general creative use. It is not intended or certified for "high-risk" use cases under the EU Artificial Intelligence Act.

You must provide accurate information when creating an account. You are responsible for keeping your login credentials secure.

Prices: All prices shown are gross prices and include the applicable statutory Value Added Tax (VAT).

Credit System: We operate on a prepaid, pay-as-you-go basis. You purchase digital "Credits" to use AI features.

Validity: Your purchased credits remain valid for the statutory limitation period of three (3) years, beginning at the end of the calendar year of purchase.

No Cash Value: Credits have no monetary value outside of MuseBoard and cannot be exchanged for cash or transferred.

Usage Right: We grant you a personal, non-exclusive right to use MuseBoard for the duration of your account.

Your Images: We claim no ownership over your generated images. We transfer all usage rights for the outputs to you.

Privacy and AI Training: We respect your privacy. We explicitly guarantee that your input data (uploaded images or text prompts) and your generated outputs will not be used to train, retrain, or fine-tune our foundational AI models.

You may not use our service for:

• Illegal Content: Generating material that exploits minors, promotes terrorism, or violates laws.
• Deepfakes: Creating realistic media of real people without their explicit consent.
• No AI Training: You may not use our Service, API, or generated images to develop, market, or train a competing machine learning algorithm or AI model.

Instructions on Withdrawal: You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract. To exercise this right, you must inform us (MuseMachine UG, Röhrer Weg 8, 71032 Böblingen, Germany, Email: [email protected]) via an unequivocal statement.

Premature Expiration: Your right of withdrawal expires prematurely if we have begun the execution of the contract (adding credits to your account) after you have expressly consented to us beginning execution before the withdrawal period expires and you have acknowledged that you lose your right of withdrawal thereby.

We are fully liable for damages caused intentionally or by gross negligence, and for damages resulting from injury to life, body, or health.

For damages caused by slight negligence, we are only liable if an essential contractual obligation is breached. In such cases, liability is limited to the foreseeable, typical damage.

We may update these Terms to reflect technical or legal changes. We will notify you via email. For significant changes affecting your rights or prices, we will ask for your explicit consent.

German law applies. If you reside in another EU country, mandatory local consumer protection laws also apply. The EU Online Dispute Resolution platform is available at: https://ec.europa.eu/consumers/odr.